Accessibility links

Apprenticeship in ICT - Intermediate at West Thames College

Course description

A 2009 report into the IT and telecoms industry in the UK found that there is a need for more than 100,000 new entrants each year into IT and telecoms occupations over the next 5 years. The sector will require 20,800 new entrants each year from full-time education, but also 57,800 entrants per annum from roles in other sectors and 43,600 per annum from other sources (such as returners to work). The objective of this apprenticeship is to enable an increasing number of well-trained entrants to join the sector over the next 5 years.

Course content

Overview of units for BTEC Extended Certificate in IT

You will do the technical certificate at college, which consists of:

  • Communicating in the IT industry
  • Working in the IT industry
  • Setting up an IT network
  • IT fault diagnosis and remedy.

You will do the following units at work:

  • Technical advice and guidance
  • Technical fault diagnosis
  • Testing ICT systems
  • Working with ICT hardware equipment
  • Software installation and upgrade.

Entry requirements

For the Intermediate Apprenticeship programme, you should be 16 years or older, working in a junior ICT role within a business organisation, with a strong commitment towards gaining the skills and qualifications you need to help you progress in your career. You are required to have 4 GCSEs at grades A*-D, including English and Maths.


To successfully complete your Apprenticeship you will need to achieve the following elements:

Competence qualification

BTEC Extended Certificate in IT. You must achieve a minimum of 30 credits to achieve this qualification. Some of these units are mandatory and some you may choose with the agreement of your employer and assessor. Your assessor will go through these units with you and your employer in more detail and discuss how the credits work so you may achieve your qualification successfully. Your assessor will visit you in the workplace to assess you to ensure you meet the minimum national standards.

Knowledge qualification

Edexcel Level 2 Diploma in Professional Competence for IT and Telecoms Professionals. Most of the knowledge you will learn in the classroom in college. Some may also be delivered online and in the workplace.

Personal learning and thinking skills

Evidence will be collected to show that you have acquired the following skills: creative thinking, independent enquiry, reflective learning, self-management, teamwork and effective participation.

Financial information

You do not pay to complete an apprenticeship.

Future opportunities

On successful completion of the Intermediate Apprenticeship, you may decide to progress to the Advanced Apprenticeship for IT, Software, Web and Telecoms Professionals, or progress in your career, possibly taking on a more senior role with supervisory responsibilities. You may wish to pursue employment in such areas as IT technical support, software or web development, database administration, telecoms engineering or network planning.

Further information

For details call our apprenticeship team on 020 8326 2010 or email

View all apprenticeships at West Thames College.

How to apply

You can apply for this course through UCAS Progress. Add this course to your favourites so you can start making an application.

Last updated date: 02 August 2017
Provider logo

Key information

  • Start date: Throughout the year
  • Duration: 12 months, one day at college, four days in the workplace
  • Course code: APP0126
  • Web url:

Contact details

    • Contact name:
    • General Enquiries
    • Contact telephone number:
    • 020 8326 2000
    • Email address: