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Supporting Cultural Venue Operations Apprenticeship Level 3 at Leeds City College

Course description

On this apprenticeship, you will cover communicating in a business environment, professionally promoting your venue and business and delivering exceptional customer service.

Course content

Apprenticeship themes:

• Venue knowledge

• Ticket sales

• Exhibition group bookings

• Supporting and liaising to set up meetings

• Setting up and maintaining systems

• Visitor service support

• Meeting and talking to customers

Entry requirements

GCSE C grade or above in Maths, English and ICT (Or Level 2 Functional Skills)


A wide range of assessment methods are used in the workplace. Evidence reflects how you have carried out the process relating to your competence.

For example: The process that you carry out could be recorded in an observation or witness testimony. Products relating to your competence could be minutes of a meeting, e mails, letters, manufacturing instructions, photos and health and safety checks.

Different forms of questioning are carried out on an on-going part of the assessment process.

Future opportunities

Search and apply online for our current vacancies

Contact us on: T: 0113 216 2337 / 0113 308 7918


Further information

Apprenticeship routes can change throughout the year, keep up to date online

How to apply

You can apply for this course through UCAS Progress. Add this course to your favourites so you can start making an application.

Last updated date: 04 February 2019
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