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Retail Skills at Eggbuckland Community College

Course description

Retail is the business activity that sells products directly to the customer. Usually this is face to face in a shop, but may be on the telephone or internet. Most retail workers will be employed in shops and will begin their careers serving customers. Behind the scenes, there are many people working at buying in the items to sell, deciding marketing strategies and managing the business. It is a huge industry with a wide variety of job opportunities.

Entry requirements

 You will need to develop good communication skills You may need to read and explain product information to customers and will need to de-velop good ’product knowledge’ very quickly The ability to provide good customer care when there is a problem can increasecustomer loyalty

How to apply

If you want to apply for this course, you will need to contact Eggbuckland Community College directly.

Last updated date: 20 May 2014

Key information

  • Start date: Next September
  • Duration: 1 / 2 Years

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