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Business and Administration Advanced Apprenticeship at Croydon College

Course description

This Level 3 Apprenticeship is ideal if you have some knowledge and experience of administration systems and are looking to move into a management role.

This programme will enable you to develop your skills to implement and monitor administrative procedures and systems.  

The varied and practical subjects covered in this programme include:

  • Communicating in a business environment

  • Principles of business communication and information

  • Managing personal and professional development

  • Principles of administration

  • Principles of business

Apprentices attend College half a day per week for a workshop (with the option of a flexible delivery available on request). This weekly session will give you a chance to network and enjoy group discussions with a variety of students from a wide range of industries.

Good English and maths skills are essential for success in studying and for future employment prospects and so Croydon College ensures that these skills are developed in all learning opportunities.

It’s also important to have good English, maths and ICT qualifications and so all students will study English, maths and ICT and work towards an appropriate level and type of qualification including GCSE.

Course content

This Advanced Apprenticeship in Business and Administration will help secure a work placement through Croydon College (if you don’t have one already) giving you the opportunity to continue earning while learning.

Just a few of the course highlights include:

  • You will shadow the best administrators in your field. Eric, who successfully completed this programme in 2014 got the opportunity to shadow the CEO of Croydon University Hospital, thanks to his tutors! He said: “It was excellent experience getting to know what a CEO does every day from leading meetings to taking telephone calls from the media.”

  • The programme’s tutors have considerable experience and have worked within the administrative industry; they offer a wide range of knowledge, expertise and skills. 

  • You will benefit from gaining a qualification which is widely recognised both nationally and internationally after studying for one­-two years as well as having the opportunity to show potential employers that you have solid training and direct work experience behind you.

  • The College’s Apprenticeship Team and Employability Hub offer careers information, advice and guidance during and after the programme.

  • Great earning potential - research shows that apprentices earn, on average, over £100,000 more throughout their career than other employees (NAS, 2013).

  • The chance to boost your work skills - a Department for Business, Innovation and Skill survey showed that qualified apprentices score 4% higher on employability measures than university graduates (ICM Survey, 2013).

Entry requirements

A minimum of 4 GCSEs grade C or higher, one being English or maths or a related Level 2 vocational course at Merit or higher (if a Pass grade is achieved GCSE grades and/or functional skills results can also be considered).

English and maths assessed at Level 1 or above.


This Level 3 Business and Administration qualification has five mandatory units, three of which are assessed via multiple choice on-line exams. 

Other assessment methods include written assignments and observation in the workplace.

The workplace assessments are always planned in advance and undertaken in the familiar surroundings of the apprentice’s workplace; therefore the apprentice will be aware of the assessment topic.

Future opportunities

Further study options include progressing on to a Higher Apprenticeship in Business and Administration at the College or a business degree at our University Centre, both of which you can continue to combine with full time work.

Many Croydon College students continue or begin working full-time for small, medium and large organisations such as local councils and the NHS in job roles such as: 

  • Secretary

  • Receptionist

  • Administrator

  • Office supervisor

  • Team leader

  • Manager

The programme can quickly lead to promotion as one of our students found. He was working as a Band 3 Administrator with a major hospital towards the end of the programme. Within weeks of completing his apprenticeship he was promoted to a Band 4 HR administrator with the organisation.

How to apply

If you want to apply for this course, you will need to contact Croydon College directly.

Last updated date: 07 March 2016
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Contact details

    • Contact name:
    • Course Information Centre
    • Contact telephone number:
    • 020 8760 5914
    • Email address:


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    • We are:

      • a 2-minute walk from East Croydon rail station;
      • a 10-minute walk from West Croydon rail station and bus terminus;
      • accessible via over 25 bus routes and 3 tram routes
      • accessible by bicycle via the many cycle routes which also lead into Croydon centre.
      • 19 minutes from Gatwick Airport