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Housekeeping - Intermediate Apprenticeship Level 2 at Easton & Otley College

Course description

This apprenticeship is for staff who prepare and service bedrooms or who clean, service and prepare public rooms within their own workplace. The objectives of the course are to develop knowledge and skills of the housekeeping function to professional industry standards.Delivery is through teaching, support and assessment direct into the workplace

SUITABLE FOR: Those seeking or employed in a housekeeping role in a variety of hospitality settings. 

Course content


The apprenticeship framework is made up of different nationally recognised qualifications. Including:

  • Level 2 NVQ Diploma in Housekeeping
  • Level 2 Certificate in Hospitality and Catering Principles (Housekeeping)
  • Level 1 Functional Skills in English and Mathematics
  • Employee Rights and Responsibilities
  • Personal, Learning and Thinking Skills


  • Cleaning and servicing a range of housekeeping areas
  • Use different chemicals and equipment in housekeeping
  • Work effectively as part of a hospitality team
  • Maintain housekeeping supplies

Entry requirements

  • Entry onto the apprenticeship is subject to a thorough initial assessment to clarify course appropriateness.
  • Entrants must have the ability to achieve Level 1 Functional Skills in English and Mathematics and be able to cope with the Level 2 vocational qualification.
  • Apprentices must be employed in the industry and must have a contract of employment working for a minimum for 30 hours per week.

Future opportunities

Apprentices successfully completing the Intermediate Apprenticeship have opportunities to progress within the industry by continuing onto the Advanced Apprenticeship in Hospitality Leadership and Supervision or other Management Training at the College.

How to apply

If you want to apply for this course, you will need to contact Easton & Otley College directly.

Last updated date: 11 April 2016

Key information


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    • The many excellent facilities at Easton & Otley College give you a once-in-lifetime opportunity to further your ambitions and help you get the very most from your time with us.

      Located seven miles west of Norwich, the campus is right next to the Royal Norfolk Showground and a mere stone’s throw from Longwater Business Park. Set in over 200 hectares of idyllic farmland and countryside, Easton is a picturesque part of the world to continue your education and enhance your prospects for the future.