Customer Service Level 1 at First Place Training
Customer Service level 1 qualification is a course aimed at young people who are looking into a career that deals with the public on a day to day basis. This could be on the phone, face to face or over emails. The course will cover communication, following rules to deliver customer service, how to maintain a positive attitude and positve behaviour with customers, and how to deal with customer complaints.
How to apply
If you want to apply for this course, you will need to contact First Place Training directly.