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Hospitality Services Level 2 Apprenticeship at Kent Training & Apprenticeships

Course description

This Apprenticeship will help you develop skills and knowledge to provide a professional and effective supporting role in a hospitality environment, e.g. coffee shop, restaurant.

As part of your Apprenticeship you will work with others and gain experience in a range of work functions.

It is aimed that by the end of your Apprenticeship you will be working with some autonomy and personal responsibility.

Course content

You will work towards the achievement of the Level 2 Diploma in Hospitality Services and Level 2 Certificate Hospitality and Catering Principles. This will embed Personal Learning and Thinking Skills which will help you reflect on your learning and practice.

All Apprentices complete an e-portfolio to demonstrate competence and knowledge.

The following are some of the topics covered:

• Maintain a safe, hygienic and secure working environment

• Work effectively as part of a hospitality team

• Give customers a positive impression of themselves and the organisation

• Maintain food safety when storing, preparing and cooking food

• Maintain food safety when storing, holding and serving food

• Provide a counter and takeaway service

• Serve food at the table

Functional Skills at Level 1,  maths, English are a required component of the Apprenticeship, these are exam based and course work is delivered by a combination of remote assessment and one to one support.

Achievement of Employee Rights and Responsibilities knowledge will also be a requirement of the Apprenticeship. This ensures the understanding of aspects around employment and legislation, which relate to the work in this area.

This qualification will require you to stay on programme for 12 months.

Entry requirements

We require all prospective candidates to take an initial assessment of Literacy and Numeracy. You will be required to have an interview to ensure that the programme is the right one for you.


All Apprentices will have direct observation within the work place, by their assessor to enable them to collate evidence and show competency.

All Apprentices be expected to collect relevant evidence, complete multiple choice questions, obtain witness testimonies and information to provide evidence specific to the job role.

Financial information

The national minimum wage for apprentices is £2.73 per hour. Some employers will pay more and some will pay travel expenses.

Future opportunities

On completion of this qualification, the learner may choose to study further qualifications specific to their work role or CPD activities.


How to apply

You can apply for this course through UCAS Progress. Add this course to your favourites so you can start making an application.

Last updated date: 29 January 2015
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