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Level 2 & 3 Diploma Food and Beverage Service at University College Birmingham

Course description

Restaurant supervisors and bar service managers play a vital role in the hospitality business - and there are great job and promotion opportunities.

Our Level 2 course will provide you with the essential skills and techniques you will need to progress in the food and beverage industry. You will develop 'soft' skills like communication and team work to boost your personal development and you will also benefit from superb work placements. You do not need previous restaurant or bar experience - just lots of enthusiasm for the industry.

Our Level 3 course will develop the techniques you learned at Level 2 and equip you with the supervisory skills you will need to lead a team effectively in a restaurant, bar or hotel. You will also learn about organising and managing hospitality events and there is the option to specialise as a sommelier. We offer placements at an unrivalled range of hospitality settings, including Michelin star restaurants and top hotels.

Alongside training in our industry-standard kitchens and superb restaurants you will gain experience on placements with opportunities available in hotels, restaurants, cocktail bars, conference and banqueting centres. Placements are generally two to three weeks in duration.

Course content

Year 1 - Level 2:

  • Restaurant Skills
  • Introduction to Bar Skills
  • Social Media and Marketing
  • Sensory Analysis
  • Wine Knowledge and Skills
  • Culinary Activities
  • Team Building

Year 2 - Level 3:

  • Supervising Food and Beverage Services
  • Restaurant Management
  • Business Enterprise
  • Mixology
  • Wine and Food Manufacturing
  • Butler Skills

Entry requirements

You will need 4 GCSEs at grade D/grade 3 or above.

All applicants are required to attend an interview and have a good school report or reference.

To progress to Level 3 you must have successfully achieved Level 2 and ideally have GCSE grade C/grade 4 in English and maths.


You will be assessed throughout your course as you work towards completing Level 2 and Level 3, including observation, practical duties and assignments. The emphasis is on practical assessments.

Financial information

Tuition Fees

If you are aged 16-18 you will not have to pay tuition fees.

Uniform and Equipment

Students joining this course are required to purchase a uniform and basic set of equipment. You will be informed of the cost and how to apply prior to the start of your course. Order forms will be included in your enrolment pack (usually available in May/June). Some students may be able to get help towards the cost through the Learner Support Fund, please see details about the Learner Support Fund below.

Educational Visits

You may be required to pay for any educational visits or trips as part of your course.

Learner Support Fund

The Learner Support Fund is available to assist students with course related costs such as essential uniform, equipment and travel. The fund is available to students who have a total household income of less than £30,810 per year (figure correct as at September 2016). A non-refundable contribution of £50 is required.

Discretionary Bursary

The Discretionary Bursary is for learners who have a household income of less than £20,817 per year (figure correct as at September 2016). Bursary payments will be made every Friday subject to 100% attendance. Learners who are in receipt of out of work benefits, work more than 24 hours per week or are over the threshold are not eligible.

Mandatory Bursary

The Mandatory Bursary Scheme is paid to students aged 16-18 who fall into one of the following categories:

  • Looked after child
  • Care Leaver
  • Receiving Income Support in their own name
  • Receiving Employment Support Allowance and Disability Living Allowance or PIP

Eligible students will be entitled to a guaranteed bursary with weekly payments paid every Friday subject to attendance.

Application forms for the Learner Support Fund and Bursary will be included in your enrolment pack (usually available in May/June). Forms are also available from Student Services.

Network West Midlands 16-18 Photocard

If you are under 18 years old and in full-time education you may be entitled to child rate fares and season tickets for travel on the bus, train and metro. All you need is a valid 16-18 Photocard which is available from Network West Midlands. You will be able to apply once you are enrolled. Further information is available from our Student Services team.

Travel Assistance

If you are travelling from outside the Network West Midlands area you may be able to claim a 50% reimbursement of your travel costs. Please contact the Student Budget Counsellor to discuss the additional support that may be available to you.

Free Meals

Some Further Education students will be able to receive a free meal at lunchtime whilst they are in college. You must be between 16-18 with parents or guardians in receipt of:

  • Income Support
  • Job Seekers Allowance (income based)
  • Employment Support Allowance (income related)
  • Guarantee element of Pension Credit

You will need to apply for the Discretionary Bursary Scheme and provide evidence of one of the above benefits. An application form will be included in your enrolment pack and forms are also available from Student Services.

If you are eligible you will receive a daily allowance which can be used to purchase a selection of items within the Summer Row cafeteria and Richmond House cafeteria. Please note that as we are aiming to promote healthy eating there are restrictions on some items such as fizzy drinks, chocolate, crisps, cakes and flapjacks.

Childcare Funding

Students aged under 19 on the start date of their course can apply for childcare support through the Care to Learn Scheme. For further information and how to apply go to and search 'Care to Learn' or call the helpline on 0800 121 8989.

Future opportunities


On successful completion of  Level 2 you can progress on to the Level 3 course. 

Once you've completed Level 3 you can apply for a foundation degree in Hospitality Business Management at UCB. Alternatively you can apply for other higher education courses at UCB or elsewhere.

Career Opportunities

The course opens up a huge range of career opportunities, both in the UK and overseas in corporate hospitality, banqueting, cruise ships, restaurants, hotels, licensed premiers such as pubs and cocktail bars. Many of our previous students have gone on to supervisory and management positions in the hospitality sector.

Further information

Please see our website for further details and information on our next Open Days


How to apply

If you want to apply for this course, you will need to contact University College Birmingham directly.

Last updated date: 13 October 2016
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