Accessibility links

ICT Users Level 1 Diploma at North Hertfordshire College

Course description

Our ICT and computing courses include lots of opportunities for you to get hands-on experience of the world of work, including:

  • Work experience with businesses like Fujitsu, ECP Network, Avnet, Computacenter, and Royde and Tucker
  • Engagement with guest speakers from businesses like Hertfordshire Constabulary, Royde and Tucker and Holition
  • The opportunity to enter Worldskills competitions to showcase your skills against the best students from around the world
  • Enrichment activities such as a visit to Euro Gamer,
  • The National Museum of Computing, Cyber Security Conference and the UCAS Convention

ICT and computing courses develop you to the highest standard with a range of skills from computer systems and networks to advanced database design and software development. Whether you’re beginning your career, want to retrain within ICT or want to study for fun, our courses will meet your needs and interests. NHC courses prepare you for employment in jobs such as:

Web developer: also known as web designers or producers, this job comprises everything related to creating and building websites – from what they look like to the general public, to how they’re constructed and held together behind the scenes. The job is both technical and creative, as it involves lots of programming and problem solving, but you also get to play with how a webpage looks and feels.

Programmers/applications developers: applications developers programme codes, create and maintain programmes and apps. You’ll specialise in a certain field (i.e. mobile phones or offices suites) and have expert knowledge of that computer language. You may also be commissioned by clients to come up with a solution to specific app or computing need that they have. You’ll develop apps from the initial idea, through the building and testing stage, to going live and then repairing or modifying after that.

Customer ICT/technical support: in this profession, you troubleshoot all manner of ICT-related problems. You’ll work on the helpdesk of major hardware and software suppliers and manufacturers. You’ll use your wide-ranging tech knowledge and communication skills to provide support to end-user businesses and customers and resolve any issues they may be experiencing.

Network engineers: network engineering is a technically demanding role that requires skills of analysis, logical thinking and problem solving. You’ll set up, maintain, update and troubleshoot local and wide area networks and other communication systems for different organisations. When everybody’s internet goes down or computer won’t log on, you’ll be the person to fix it! Network or hardware engineers are also responsible for data storage, security and recovery.

Course content

Through this course you’ll learn about:

  • IT security for users
  • Using the internet
  • Using e-mail
  • Presentation software
  • Spreadsheets.

Entry requirements

  • Five GCSEs at grade E or above, including maths and English, or an equivalent qualification at Entry level 3.


This course is assessed through assignments and projects. You’ll only sit exams if you’re also doing maths or English GCSE or functional skills.

Financial information

Price on application.

There are no tuition fees for students aged 16-18 years.

If you are over 18, please speak to a client advisor.

Possible charges for any trips, visits, materials and uniform if required offered during the year will be independent of the tuition fees or any other student finance. Financial help may be available for these costs, please contact Student Services for more information.

Future opportunities

  • Level 2 courses including the diploma in IT
  • Apprenticeships
  • Paid employment in the sector.

Further information

Please visit our website for further information -

How to apply

If you want to apply for this course, you will need to contact North Hertfordshire College directly.

Last updated date: 24 February 2017
Provider logo

Key information


  • More information
    • Our Stevenage Campus is on Monkswood Way, near Asda and only a ten minute walk from the town centre and train station. All of our childcare, health & social care, IT & computing, science, access to higher education, higher education and supported studies courses are based here.

      Over recent years, we’ve invested in our state-of-the-art Stevenage Campus. We’ve invested in:

      • fully equipped, industry standard science labs
      • our cutting edge showcase classroom that contains a surface hub where students can mirror their projects, view a range of industry-relevant presentations, present and take part in Skype conference calls to connect with relevant employers, schools and colleges around the world
      • a mac suite where students can use the latest software
      • a learning resource centre with a great collection of books, journals, electronic databases and websites – open Monday to Friday during term time
      • a Starbucks concession and a range of snacks

      Our Stevenage Campus is a vibrant environment right in the centre of Stevenage with fantastic links to lots of major employers.