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Customer Service Apprenticeship at HIT Training

Course description

Customer service apprenticeship for all staff who deal with customers.

Course content

On the customer service apprenticeship you will study:

  • A BTEC NVQ Level 2 certificate in customer service.
  • Edexcel BTEC award in customer service.
  • Employment rights and responsibilities.
  • Key skill application of number.
  • Key skill communications.

Further information

for more information about these apprenticeships contact us on freephone 0800 093 582 or email info@hittraining.co.uk or alternatively visit our website at www.hittraining.co.uk

How to apply

If you want to apply for this course, you will need to contact HIT Training directly.

Last updated date: 20 May 2014
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