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Customer Service Apprenticeship at HIT Training

Course description

Customer service apprenticeship for all staff who deal with customers.

Course content

On the customer service apprenticeship you will study:

  • A BTEC NVQ Level 2 certificate in customer service.
  • Edexcel BTEC award in customer service.
  • Employment rights and responsibilities.
  • Key skill application of number.
  • Key skill communications.

Further information

for more information about these apprenticeships contact us on freephone 0800 093 582 or email or alternatively visit our website at

How to apply

If you want to apply for this course, you will need to contact HIT Training directly.

Last updated date: 20 May 2014
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