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IT, Software, Web and Telecoms Professionals Intermediate Apprenticeship Level 2 at City College Plymouth

Course description

This Apprenticeship programme is designed for new entrants to job roles within the IT and telecommunications sectors, or as as opportunity for existing IT professionals to expand their current skill set. Apprentices could work in areas such as software and web development, technical support, telecommunications or IT project management. The Apprenticeship covers technical, business and interpersonal areas, designed to ensure you have all the skills relevant to work in today‚Äôs IT and telecoms job roles. 

Course content

Intermediate Apprenticeship (Level 2)

  • City & Guilds Level 2 Diploma in ICT Professional Competence
  • City & Guilds Award in ICT Systems and Principles for Apprentices
  • Functional skills in maths Level 1, English Level 1 and ICT Level 2
  • Employee rights and responsibilities
  • Personal learning and thinking skills

The technical content for this course includes units on software development, web development, technical support, telecommunications and databases. The Apprenticeship also contains industry-recognised content from Microsoft, Cisco, Oracle, VM Ware and CompTIA.

Work in this areas is suitable for individuals who are proactive, fast learners, and able to work both in a team or alone. You will need to have the ability to focus on assisting customers and colleagues to find solutions to their problems, and be able to work logically and methodically - often under pressure or to set deadlines.

Good attention to detail and the ability to deliver what is required, when it is required. You will need to be flexible, open to change, and able to focus on the requirements of the business at all times.

Entry requirements

While there are no specific qualifications required for entry on to the Apprenticeship, employers may value a level 2 IT qualification, or similar, to prove your interest in this field. Acceptance onto the Intermediate Apprenticeship course will be determined through an interview with the Work-based Learning department at the College. While it is not compulsory for an apprentice to achieve an Intermediate Apprenticeship before starting an Advanced Apprenticeship, it may be beneficial. 


Yes, however the majority of your work will be assessed both on and off-the-job to record practical skills and knowledge. You may also need to complete functional skills exams to demonstrate your maths, English and IT skills (support sessions are available if you need to refresh your learning in these areas).

Future opportunities

Having completed a Level 2 Intermediate Apprenticeship, apprentices can progress on to a Level 3 Advanced Apprenticeship, or continue to work and undertake a range of professional job-specific qualifications and training.  Apprentices could choose to return to full-time education, complete A Levels, an IT Diploma, BTECs or a range of equivalent qualifications.

How to apply

If you want to apply for this course, you will need to contact City College Plymouth directly.

Last updated date: 26 February 2016

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