Customer Services Level 3 Advanced Apprenticeship at New College Durham
Customer services roles can be both satisfying and rewarding. You could be the friendly face of a business or major organisation ensuring customers are dealt with in a positive, reliable and pleasant way.
National Vocational Qualification (NVQ): Diploma in Customer Services Level 3
Technical Certificate: Customer Services Level 3
Functional Skills: English Level 2, Mathematics Level 2
There are no academic requirements for this programme but you do need to be employed in an appropriate setting in order to be able to demonstrate competence in both knowledge and skills.
You could gain further qualifications in Higher Education after you have achieved the Advanced Apprenticeship such as a Level 4 Higher Apprenticeship in Business & Professional Administration or Higher National Certificate (HNC) leading on to a Higher National Diploma (HND) or Foundation Degree in Business.Related careers
How to apply
If you want to apply for this course, you will need to contact New College Durham directly.