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Customer Service for the Automotive Industry IMI Certificate Level 2 at South & City College Birmingham

Course description

This IMI Level 2 qualification in Customer Service is a learning programme which offers individuals working in the retail automotive industry the opportunity to develop, improve and gain recognition in customer service.

Entry requirements

Grades A - C in English and maths are preferred but not essential as learners can continue with these subjects alongside the main vocational qualification. Candidates must demonstrate an enthusiasm for the automotive industry with a career path in a customer facing role.

Financial information

. Our course fees vary depending on your circumstances.For full fee information do not hesitateto call us on 0800 111 6311

Future opportunities

For some individuals this could provide a useful recognition of their professional competence, to aid their step from one job role to another, eg moving from the 'shop-floor' into 'after-sales', or into supervisory and/or management roles. For others, it can prepare them for progression to higher education.

Further information

Please contact our admissions team on 0800 111 6311 or email You can also visit our website and apply online.

How to apply

If you want to apply for this course, you will need to contact South & City College Birmingham directly.

Last updated date: 19 September 2017
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