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Retail BTEC Diploma Level 3 (Block A) at St John's Catholic Comprehensive School

Course description

Why choose Retail?

By its very nature retail is a fast-moving industry as organisations try to respond to - and predict - customer demand and future trends. But if you think that a career in retail is limited solely to the shop floor, think again.

From sourcing new producers to transporting goods, ordering stock and forecasting trends, there are a multitude of roles that are critical to the retail operation that you may never have even realised.

And these roles can also be found in a number of associated sectors, from warehousing and distribution to finance, marketing and design

The BTEC Level 3 Diploma in Retail builds upon the specialist work-related focus of the Level 2 Certificate and covers the key knowledge and practical skills required in this vocation sector. It is an applied general qualification aimed at post-16 learners who wish to continue their education through applied learning and progress to University or employment in the retail sector.

Course content

Modules Studied:

Unit 26 -  Understanding Customer Service in the Retail Sector

■ Unit 27 - Understanding the Management of Risks to Health and Safety on the                     Premises of a Retail Business

■ Unit 28 - Understanding Security and Loss Prevention in a Retail Business

■ Unit 29 -  Understanding how the Smooth Operation of a Payment Point is                             Maintained

■ Unit 30 -  Understanding the Retail Selling Process

■ Unit 31 -  Understanding the Management of Stock in a Retail Business

■ Unit 32 -  Understanding the Development of Personal and Team Effectiveness                     in a Retail Business

■ Unit 33 -  Understanding how the Effectiveness of Store Operations can be                           Improved

■                 Additional optional Units that make up 60 credits (to be decided)

Entry requirements

Entry Requirements: A minimum of 5 subjects at A* to C grade (Grade 4 or higher) or equivalent, with at least a Grade 4 in GCSE Maths or English or BTEC Level 2 Retail Knowledge (Merit or higher)


In each unit, lyou will be required to undertake various written, research and presentation tasks set and marked by Pearson and completed under supervised conditions.

You will be provided with case studies and be taught the content two weeks before a supervised assessment period in order to carry out the tasks set and achieve the required grade. You must gain a ‘Pass’ grade overall to achieve the qualification.

Future opportunities

What can I do after I have completed this course?

· Study Retail Management at University

· Gain an apprenticeship/higher /degree level apprenticeship in Retail Management

· Gain employment in the retail sector


Here are a few examples of jobs from across the retail spectrum:

  • Merchandiser - Forecasting trends and budgeting
  • Store Manager - Running an outlet and meeting targets
  • Visual Merchandiser - Designing product displays
  • Logistics Manager - Distributing and storing products
  • Market Researcher - Analysing consumer behaviour
  • Buyer- Finding new products and anticipating demand
  • PR & Marketing - Promotion of brands to consumers
  • Design - Creating and developing new products and packaging


Further information

Please Note:

This is a two-year course and no qualification will be gained if only one year is completed

How to apply

You can apply for this course through UCAS Progress. Add this course to your favourites so you can start making an application.

Last updated date: 06 November 2018
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Key information

  • Start date: Next September
  • Duration: 2 Years