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Business and Administration Level 2 Diploma at Academy Training Group

Course description

The Level 2 Diploma is aimed at people already employed in an administrative role who want to develop their skills in providing routine and more complex administrative support. They provide an opportunity to develop understanding of and skills in more complex administrative support, perhaps supporting meetings and events or retrieving information.

This qualification is aimed at people who can demonstrate how they work and communicate in any business environment and using a wide range of everyday administrative tasks such as, using diary systems, document production and supporting meetings.

Course content

Training for the Business and Administration is based around seven key areas, and we'll help you put together the right modules from each area to fit the job you do and the way you want to develop your career:

  • Administration skills - diary system, procedures for welcoming visitors, improve your planning and organisation.
  • Information and data handling - collecting, analysing, storing and presenting both effectively.
  • Communication - how to work with other people in a business environment.
  • Managing performance - evaluate and improve your own performance using feedback and a learning plan.
  • Customer service - understand your customers'
  • Introduction to administration - learn the basics of working in a business environment.
  • Leadership and management - how to provide support and direction to colleagues, build a team and manage change.

Future opportunities

These qualifications in Business Administration are for people who want to work in administrative support roles in public or private sector organisations, or people who want to improve their administrative and supervisory skills. A qualification in Business and Administration can help you succeed in a support role in any size or type of organisation. These roles include:

  • Secretary
  • Receptionist
  • Administrator
  • Personal assistant
  • Office supervisor/team leader
  • Manager

How to apply

If you want to apply for this course, you will need to contact Academy Training Group directly.

Last updated date: 05 August 2015
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