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Level 2 Debt Collection Apprenticeship at Leeds City College

Course description

The aim of this Apprenticeship framework is to help employers in the financial services sector to attract and retain high quality individuals.

Typical Job roles:

Finance Co-ordinator

Supporting the client’s international finance operations, ensuring payments are being made by licensees in accordance with their terms of payment.

Credit Co-ordinator

Looking at debt and communicating collection figures and issues weekly to the Credit Manager

Course content

In order to achieve a full Apprenticeship you must successfully complete the different parts of the framework over 12 to 15 months.

This consists of sector related industry qualifications.

Competence qualification:

Level 2 NVQ Certificate in Providing Financial Services (Debt Collection Pathway)

Knowledge qualification:

Level 2 Award for Working in the Debt Collection Industry

Functional Skills qualifications:

  • Level 1 Functional Skill in English
  • Level 1 Functional Skill in Maths

+ Employment Rights and Responsibilities

+ Personal Learning and Thinking Skills

Entry requirements

A rigorous recruitment and selection process is carried out to ensure that the aspiring apprentices are suited to enduring this exciting and challenging route of study. GCSE grade A-C in English and Maths would be an advantage.

However if you cannot provide evidence of this then you will be required to sit an online assessment test.


A wide range of assessment methods are used in the workplace. Evidence reflects how you have carried out the process relating to your competence.

For example: The process that you carry out could be recorded in an observation or witness testimony. Products relating to your competence could be minutes of a meeting, e mails, letters, manufacturing instructions, photos and health and safety checks.

Different forms of questioning are carried out on an on-going part of the assessment process.

Future opportunities

Search and apply online for our current vacancies or alternatively you can complete the online application form or e-mail a copy of your cv to the Apprenticeship Recruitment Team.

Contact us on: T: 0113 216 2337 / 0113 308 7918


How to apply

You can apply for this course through UCAS Progress. Add this course to your favourites so you can start making an application.

Last updated date: 10 May 2017
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