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Travel and Tourism Level 1 Certificate/Diploma at Richmond-upon-Thames College

Course description

This qualification affords employability in the industry and will give a background knowledge of the employment opportunities in the industry as well as the operations of tour operators and travel agents as well as basic world and UK geography. Students will learn how to prepare and present information about individual resorts, what customer service standards are expected in the industry and how to research informati0on about holidays in order to be able to sell them to customers. This course is studied alongside the Certificate in Introduction to the Aviation Industry.

Course content

You will study and learn a range of units covering a basic knowledge of the Travel & Tourism industry including world geography, UK geography, Customer Services, Tour Operations and Travel Agent procedures and practices.

Entry requirements

You will need:

GCSEs at E, F and G including English and Maths Points calculation (for A Levels only) The average points score for entry to an A Level programme will be calculated using your 8 best GCSEs OR 6 GCSEs plus 1 technical qualification (equivalent to a maximum of 2 GCSEs and 10 points). From 2017 English Language, English Literature and Mathematics GCSE will be graded numerically (1 – 9. Grade 5 = a good grade C, grade 6 = grade B and grade 7 = grade A). To work out your average and find out more information, please see our Entry Requirements page.


The course is assessed mainly through written tasks, role plays and simple presentations. There are two multiple choice open book online examinations

Financial information

The cost of residential field trips (optional) will be around £450 and day trips are around £30 (prices are for 2014).

Future opportunities

This course leads on to the City & Guilds Level 2 Diploma in Travel & Tourism. The level 1 qualification itself would contribute toward employability in the industry. 

Further information

To find out more about this course please visit our website or contact us on or 020 8607 8302

How to apply

If you want to apply for this course, you will need to contact Richmond-upon-Thames College directly.

Last updated date: 24 October 2017
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