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Level 3 Diploma Travel & Tourism at University College Birmingham

Course description

This programme is designed to enable you to learn about the Travel and Tourism Industry with an emphasis on practical, work-related projects and assignments.

Tourism is an exciting industry with rising numbers of destinations opening their doors to international travellers. There are great employment opportunities in the global travel and tourism industry and if you are enthusiastic, customer-focused and enjoy travelling, a career in tourism is ideal.

Course content

Course modules include:

  • UK Visitor Attractions/European Destinations
  • The Business of Travel and Tourism
  • Investigating the Travel and Tourism Sector
  • Customer Service in Travel and Tourism
  • Retail Travel Operations
  • Working as a Holiday Rep
  • UK as a Destination/Long Haul Travel Destinations
  • Events, Conferences and Exhibitions
  • Marketing Travel and Tourism Products and Services
  • Business Travel Operations
  • Responsible Tourism
  • Hospitality Operations in Travel and Tourism
  • Passenger Transport for Travel and Tourism
  • Airfares and Ticketing
  • Entertainment for Holidaymakers
  • Preparing Employability for Travel and Tourism
  • Cabin Crew
  • Cruise
  • Aviation

Entry requirements

At least 4 GCSE passes at grade C/grade 4 or above including Maths and English, or a BTEC Level 2 Diploma in a related subject with a minimum of a Merit plus GCSE grade C/grade 4 in Maths and English.

All applicants must attend an interview prior to acceptance and have a good school report or reference.


You will be assessed through a range of coursework assignments and projects, some of which will involve tourism-related visits.  Previous visits have included London, Oxford, York and Cardiff.

Financial information

Tuition Fees

If you are aged 16-18 you will not have to pay tuition fees.

Educational Visits

You may be required to pay for some educational visits or trips as part of your course.

Learner Support Fund

The Learner Support Fund is available to assist students with course related costs such as essential uniform, equipment and travel. The fund is available to students who have a total household income of less than £30,810 per year (figure correct as at September 2016). A non-refundable contribution of £50 is required.

Discretionary Bursary Scheme

The Discretionary Bursary Scheme is for learners who have a household income of less than £20,817 per year (figure correct as at September 2016). Bursary payments will be made every Friday subject to 100% attendance. Learners who are in receipt of out of work benefits, work more than 24 hours per week or are over the threshold are not eligible.

Mandatory Bursary Scheme

The Mandatory Bursary Scheme is paid to students aged 16-18 who fall into one of the following categories:

  • Looked after child
  • Care Leaver
  • Receiving Income Support in their own name
  • Receiving Employment Support Allowance and Disability Living Allowance or PIP

Eligible students will be entitled to a guaranteed bursary with weekly payments paid every Friday subject to attendance.

Application forms for the Learner Support Fund and Bursary will be included in your enrolment pack and forms are also available from Student Services.

Network West Midlands 16-18 Photocard

If you are under 18 years old and in full-time education you may be entitled to child rate fares and season tickets for travel on the bus, train and metro. All you need is a valid 16-18 Photocard which is available from Network West Midlands. It costs £10 and is valid for one academic year. You will be able to apply once you are enrolled. Further information is available from our Student Services team.

Travel Assistance

If you are travelling from outside the Network West Midlands area you may be able to claim a 50% reimbursement of your travel costs. Please contact the Student Budget Counsellor to discuss the additional support that may be available to you.

Free Meals

Some Further Education students will be able to receive a free meal at lunchtime whilst they are in college. You must be between 16-18 with parents or guardians in receipt of:

  • Income Support
  • Job Seekers Allowance (income based)
  • Employment Support Allowance (income related)
  • Guarantee element Pension Credit

You will need to apply for the Discretionary Bursary Scheme and provide evidence of one of the above benefits. An application form will be included in your enrolment pack, alternatively forms are also available from Student Services.

If you are eligible you will receive a daily allowance which can be used to purchase a selection of items within the Summer Row cafeteria and Richmond House cafeteria. Please note that as we are aiming to promote healthy eating there are restrictions on some items such as fizzy drinks, chocolate, crips, cakes and flapjacks.

Childcare Funding

Students aged under 19 on the start date of their course can apply for childcare support through the Care to Learn Scheme. For further information and how to apply go to and search 'Care to Learn' or call the helpline on 0800 121 8989.


Future opportunities

Progression to Higher Education Courses

When you successfully complete the Level 3 course you can progress on to a Foundation Degree or Degree at UCB in Aviation & Airport Management, International Tourism Business Management or International Tourism Management. Alternatively you can apply to for other degrees at UCB or other universities and higher education institutions.

Career Opportunities

Travel and Tourism is an ever growing and changing industry and a wide variety of career opportunities exist in retail travel, passenger transport and tourist attractions, airports and airlines, hotels, conferences and events, holiday resorts or hospitality and entertainment venues.


Further information

Please see our website for further details and information about our Open Days.

How to apply

If you want to apply for this course, you will need to contact University College Birmingham directly.

Last updated date: 12 October 2016
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Key information

Contact details

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    • Contact telephone number:
    • 0121 232 4300
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  • More information
    • Richmond House was opened in 2001 and is a teaching facility designed specifically for students following Further Education programmes in Hairdressing and Beauty, Childcare, Caring, Tourism and Leisure. It is located in Newhall Street, just around the corner from the Summer Row site and consists of eight floors of teaching, student and staff facilities. The first three floors contain stateof-the-art hairdressing studios, beauty salons, make-up studio, fitness suite, spa pool, steam room,sauna and solarium. Lecture theatres and classrooms are located on the upper floors. A specialist reference library is situated on the fourth floor along with Student Services, Study Support andCareers Support facilities and there is also a Student Common Room, a Student Guild Office andCafé in the basement.