Business and Administration Level 2 Certificate at CSM Training
Learners who work in an administrative role. This qualification will provide a solid understanding of how to work and communicate in any business environment. The qualification develops a broad skill set that will facilitate progression in the workplace and/or onto further learning or training.
Around 16-20 weeks, but the exact timescale will be agreed at the initial planning meeting.
The main units are:
Unit 201 Manage own performance in a business environment 2 Unit 202 Improve own performance in a business environment 2 Unit 203 Work in a business environment 2 Unit 204 Communicate in a business environment
There are also a number of units that will be chosen at the initial planning meeting. Example of the optional units are:
- Unit 208 Use a diary system
- Unit 209 Take minutes
- Unit 210 Handle mail
- Unit 211 Provide reception services
On completion of this qualification candidates may progress into employment or to the following qualifications:
- Level 3 NVQ Certificate/Diploma in Business & Administration
- Level 3 NVQ Diploma in Customer Service
- Level 3 Advanced Apprenticeship in Business and Administration
How to apply
If you want to apply for this course, you will need to contact CSM Training directly.