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Business and Administration Level 2 Certificate at CSM Training

Course description

Learners who work in an administrative role. This qualification will provide a solid understanding of how to work and communicate in any business environment. The qualification develops a broad skill set that will facilitate progression in the workplace and/or onto further learning or training.

Course content

Around 16-20 weeks, but the exact timescale will be agreed at the initial planning meeting.

The main units are:

Unit 201 Manage own performance in a business environment 2 Unit 202 Improve own performance in a business environment 2 Unit 203 Work in a business environment 2 Unit 204 Communicate in a business environment 

There are also a number of units that will be chosen at the initial planning meeting. Example of the optional units are:

  • Unit 208 Use a diary system
  • Unit 209 Take minutes
  • Unit 210 Handle mail
  • Unit 211 Provide reception services

Future opportunities

On completion of this qualification candidates may progress into employment or to the following qualifications:

  • Level 3 NVQ Certificate/Diploma in Business & Administration
  • Level 3 NVQ Diploma in Customer Service
  • Level 3 Advanced Apprenticeship in Business and Administration

How to apply

If you want to apply for this course, you will need to contact CSM Training directly.

Last updated date: 21 August 2015
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