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Business and Administration Intermediate Level 2 Apprenticeship at Hertford Regional College

Course description

This Apprenticeship is about playing an important support role within a business handling the day-to-day tasks in an office environment and making sure things run smoothly - 97% of employers say that effective administration is essential to their business.

The apprentice’s duties will depend on the employer and business setting but you are likely to be working with a range of computer applications and work in a team or with a member of staff to handle various tasks. You may be required to carry out reception duties respond to telephone calls produce a range of documents, put financial information together enter data in a database or spreadsheet and handle the post. These are just a few examples plus there are specialist areas available such as Human Resources Schools and Legal administration.

Course content

Following an initial assessment of current skills and induction, the Apprenticeship will include a competency based on-job qualification (NVQ), a knowledge based element or technical certificate, Functional Skills if required in English, Maths & ICT, Employee Rights & Responsibilities and Personal Learning & Thinking Skills.

There will be a flexible approach to learning, which may include a day release and assessments at college, however, full recognition will be given to relevant prior learning and experience. In the workplace, the apprentice will be allocated a coach or mentor to help develop you through your programme and the NVQ element will be assessed in the workplace through your daily work role.

Entry requirements

A contract of employment for a minimum of 30 hours per week - to include time at college - for the duration of the Apprenticeship and be paid the Apprenticeship national minimum wage or higher. Additional requirements to be discussed.

Administrators do a crucial job, so attention to detail is essential.

Future opportunities

One of the great things about business and administration is that you can work almost anywhere, as your skills are readily transferable. Administration roles are also an excellent starting point for career progression.

Further information

In addition all Apprenticeships include:

• Induction and Employee Rights and Responsibilities

• Functional Skills (as required)

• Personal Learning and Thinking Skills are mapped and embedded (Creative Thinking, Independent Enquiry, Reflective Learning, Team Working, Self Management, Effective Participation)

• Guided Learning on and off the job through training, set tasks or independent study

• Coaching and mentoring in the workplace

• Achievement Records of all Training and Development activities undertaken.

How to apply

If you want to apply for this course, you will need to contact Hertford Regional College directly.

Last updated date: 26 April 2016
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Key information

  • Start date: Throughout the year
  • Duration: 1 Year
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  • More information
    • Buses: a regular bus service connects Cheshunt and Broxbourne rail stations to the campus.

      Additional buses run to the College including:

      C2/C3 from Harlow                       approx 30 minutes
      310/311 from Waltham Cross      approx 17 minutes
      310/311 from Hertford                  approx 40 minutes

      Trains: The National Express East Anglia Service provides services from Broxbourne and Cheshunt stations to London Liverpool Street, Tottenham Hale, Waltham Cross, Enfield Lock, Harlow, Sawbridgeworth, Bishop’s Stortford and Stansted. 

      Example journey times:
      London Liverpool Street – Cheshunt – 20 minutes
      Stansted Mountfitchet – Broxbourne – 24 minutes

      Parking: There are limited car parking spaces on site.