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Business Administration and Retail Diploma Level 1 at City of Wolverhampton College

Course description

During this course you will study the following modules:

  • Understanding and working in business administration and retail
  • Communicating electronically
  • Creating business documents
  • Making and receiving telephone calls
  • Welcoming visitors
  • Handling mail
  • Customer service in the retail sector
  • Teamwork
  • Organising business travel and accommodation
  • Supporting business meetings
  • Roles and responsibilities in the workplace
  • Health and safety at work
  • Controlling, handling and replenishing stock in a retail business

Entry requirements

To access this course you are required to have:

  • Three or more GCSEs at grade E or above, however previous experience or a willingness to succeed and progress will be taken into account
  • A good grasp of English as this is an assignment-based course
  • Experience of using Microsoft Word

How to apply

If you want to apply for this course, you will need to contact City of Wolverhampton College directly.

Last updated date: 01 October 2015
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Key information

  • Start date: Next September
  • Duration: 1-2 Years


  • More information
    • The Paget Road campus, in Compton to the west of Wolverhampton, provides courses in art and design, business and management, computing and IT, education and teaching, engineering, English, health and social care, journalism, maths, media, motor vehicle, music technology, performing arts, photography and science.

      Also on offer at the site are Pathways programmes for people without any formal qualifications, ESOL courses for speakers of other languages, and short courses for job seekers.

      The campus is also home to CitySixth – the college's dedicated sixth form centre offering A Levels in a range of subjects - and a Higher Education Centre which offers HNCs, HNDs and Foundation Degrees, and also boasts an Engineering Learning Zone also equipped with industry-standard equipment, modern motor vehicle workshops, new performing and recording studios, and well equipped science labs.

      The site has a Student Hub, Study Hub, cafeteria and large free student car park and is on major bus routes.