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Retail Intermediate Apprenticeship at Boston College

Course description

As an apprentice you will be working in a retail environment in a role such as customer service advisor, sales assistant or stock room assistant. You will receive on-the-job training at your workplace and support in the workplace from your assessor. 

Course content

The Apprenticeship framework consists of several elements which have been identified by employers to ensure apprentices have an appropriate set of skills to operate in a retail environment and to ensure employees have the skills to progress further to higher level roles in the retail industry. 

These elements are: 
Maths - Level 1 or Level 2 Functional Skills, unless an equivalent qualification has already been achieved. 

English - Level 1 or Level 2 Functional Skills, unless an equivalent qualification has already been achieved. 

ICT - Level 1 or Level 2 is a requirement of some Apprenticeships unless an equivalent qualification has already been achieved. 

ERR - Employee Rights and Responsibilities, which includes health and safety, equality and diversity as well as employment legislation. 

PLTS - Personal Learning and Thinking Skills, which includes team working, creative thinking and reflective learning. 

*Vocational Element (Knowledge) - most Apprenticeship frameworks include off-the-job study for a technical certificate which is usually done at College. 

*Vocational Element (Competence) - all Apprenticeships include on-the-job training and assessment leading to a competence based vocational qualification. 

*On some frameworks, the knowledge and competence elements are combined into one qualification. 

The qualifications you will study within your Apprenticeship framework are Retail Knowledge NVQ Certificate Level 2 and Retail Skills Certificate Level 2 

All of the above will be integrated within the assessment process.

Entry requirements

4 GCSEs at grades D or above (New GCSE grade - 3 or above) including English and Maths, or functional skills English and Maths at Level 1 or above (or equivalent). 

You will also need to be in a relevant job role.


You will be assessed using a variety of different methods including observation, professional discussion and production of written evidence. 

You will have regular reviews with a dedicated assessor who will help you to plan your learning journey on an individual basis. 

Future opportunities

Upon completion of the Intermediate Apprenticeship, you may then progress onto the Advanced Apprenticeship in Retail or into another Level 3 course in the industry sector in which you are based. Alternatively, you may elect to return to education to study on another Level 3 qualification. 

Career progression and employment opportunities will be enhanced upon completion of the apprenticeship at any level. 

How to apply

If you want to apply for this course, you will need to contact Boston College directly.

Last updated date: 09 February 2017

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