City & Guilds Level 3 Diploma in Customer Service at 5 E Ltd.
The Level 3 Diploma in Customer Service is for candidates who will be delivering and managing service and will be accountable in the area of practice. Candidates will be working without direct supervisions or on their own, such as in a commercial customer service environment
Organise and deliver customer service Understand the customer service environment Understand customers and customer retention Principles of business Manage personal and professional development Resolve customers’ problems
How to apply
If you want to apply for this course, you will need to contact 5 E Ltd. directly.