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Public Services Level 2 Diploma at North Hertfordshire College

Course description

Our public services courses include lots of opportunities for you to get hands on experience for the world of work, including:

  • Work experience with Wethersfield Camp, Stevenage Fire Station and Lee Valley
  • Active engagement, visits and experiences with army residential trips and police ride alongs
  • The opportunity to become an interviewee as part of Stevenage police detective training
  • Working with Hitchin Fire Service to develop their winter drink driving campaign

Our public services courses are the ideal starting place to study the skills required for a career within this wide-ranging and exciting sector.  We have designed our courses to give you the widest possible understanding of the duties and demands involved in public services careers.  Courses will touch upon the following aspects of the public services:

Uniformed: you’ll study physical preparation (exercise, health and lifestyle) for a career in the uniformed public services, international institutions and human rights, crime and its effect on society, understanding the impact of war, conflict and terrorism, and outdoor water and land-based skills activities.

Criminology: offers the opportunity for you to learn about all factors relating to crime, punishment,  justice from criminological theories, the reasons for crime, violence, the penal and legal systems, capital punishment, restorative justice, policing, and community safety.

Non-uniformed: you’ll study citizenship, government policies, leadership and teamwork, extended research, current and media affairs, data interpretation, and use of ICT to enhance public service delivery in order to prepare for careers providing crucial back-up as well as technical and administrative reports to the public services.

Course content

Through this course you’ll learn about:

  • Public service skills
  • Employment in the uniformed public services
  • Career planning for the public services
  • Improving health and fitness for entry to the uniformed public services
  • Sport and recreation in the public services
  • Expedition skills in public services
  • Volunteering in public services.

Entry requirements

  • Four GCSEs at grade D or above including maths and English; or,
  • Four GSCEs at grade D or above, plus functional skills level 1 maths and English;
  • A level 1 qualification in a relevant subject area, passed with a Merit or Distinction grade – plus maths and English GCSE grade D or above, or functional skills level 1 maths and English.


This course is assessed through assignments, projects and two exams. You’ll also sit exams if you’re doing maths or English GCSE or functional skills

Financial information

Price on application.

There are no tuition fees for students aged 16-18 years.

If you are over 18, please speak to a client advisor.

Possible charges for any trips, visits, materials and uniform if required offered during the year will be independent of the tuition fees or any other student finance. Financial help may be available for these costs, please contact Student Services for more information.

Future opportunities

Having successfully completed this course, you’ll be able to progress to:

  • Level 3 courses including level 3 extended diploma in public services
  • Apprenticeships
  • Paid employment in the sector.

Further information

Please visit our website for further information -

How to apply

If you want to apply for this course, you will need to contact North Hertfordshire College directly.

Last updated date: 18 October 2017
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Key information


  • More information
    • Our Hitchin Campus is on Cambridge Road, a five minute walk from the train station and ten minute walk from the town centre. All of our business, tourism & events, catering & hospitality, creative & performing arts, hairdressing & beauty therapy, public services and sport & fitness courses are based here.

      In recent years, we’ve invested over £10 million in additional space, new equipment and resources to make sure that our learning environment is consistent with that of a modern sector workplace.

      We’ve invested in:

      • dedicated classrooms, learning spaces and breakout areas for project work and independent study, including our black box drama studio for creative arts students
      • Hart Salon is our professional student-run hair and beauty salon at the Hitchin Campus. It’s open to the public and offers a range of affordable services
      • Hart Kitchens is our contemporary, student-run restaurant at the Hitchin Campus. Hart Kitchens is open for lunch Tuesday - Thursday during term time and we also run regular themed evenings
      • a learning resource centre with a great collection of books, journals, electronic databases and websites – open Monday to Friday during term time

      Our Hitchin Campus is a creative and fun environment, with fantastic links to local employers.