Diploma in Hospitality Reception and Front of House Operations at Bournemouth & Poole College
You will study the following units: • Create and maintain effective working relationships • Customer care skills • Deal with the arrival of customers • Deal with bookings • Deal with communications and book external services
A minimum of 3 GCSEs at grades A* C one of which must be English. You will be asked to take a computer skills scan at your interview and demonstrate a keen interest in the hospitality industry.
How to apply
If you want to apply for this course, you will need to contact Bournemouth & Poole College directly.