Customer Service Level 2 NVQ Certificate at Acculearn Training LTD
Level 2 NVQ Certificate in Customer Service aims to provide learners new to the customer service industry with an introduction into the legislation, policies and procedures followed in providing customer care, as well as identifying what makes good customer service and how their own actions may affect customer satisfaction. This qualification is certified by NCFE, and is accredited by the NCF.
There are no requirements for this qualification and a level 1 qualification is not necessary to undertake this course.
Learners who complete this course may progress onto level 3 and level 4 qualifications.
How to apply
If you want to apply for this course, you will need to contact Acculearn Training LTD directly.