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Customer Service Intermediate Apprenticeship at Key Training Ltd

Course description

Our dedicated Talent Match Team will support you to gain employment in one of our Customer Service vacancies. Once recruited you will begin an Apprenticeship in Customer Serivce. An Apprenticeship in Customer Service Intermediate (Level 2) is an ideal programme for those engaged in a customer service role. Good customer service is crucial to the success of any business. This programme will ensure that you have the skills to tackle customer issues with confidence and be commercially aware of the importance of delivering a positive customer experience. Apprenticeships are made up of a variety of components; we have listed below the mandatory components that are required for this programme:• National Vocational Qualification (NVQ)• Maths and English and ICT Skills at Level 1• Personal Learning and Thinking Skills• Knowledge of Employment Rights and Responsibilities

Entry requirements

If you do not have A-C Grades in GCSE English, Maths and ICT we will support you to achieve Functional Skills during your Apprenticeship.

How to apply

If you want to apply for this course, you will need to contact Key Training Ltd directly.

Last updated date: 20 October 2015
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Key information

  • Start date: Throughout the year
  • Duration: 1 Year
  • Course code: API49
  • Web url:
  • Number of planned places: 1000

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