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Customer Service Advanced Apprenticeship at Key Training Ltd

Course description

Our dedicated Talent Match Team will support you to gain employment in one of our Customer Service vacancies. Once recruited you will begin an Apprenticeship in Customer Serivce. An Advanced Apprenticeship in Customer Service (Level 3) is an ideal programme for those with experience within a Customer Service role. This is a popular programme for those who work with a high degree of autonomy and wish to progress to a position with line management responsibilities.Apprenticeships are made up of a variety of components; we have listed below the mandatory components that are required for this programme:• NVQ Certificate in Customer Service (QCF)• Technical Certificate of Knowledge• Functional Skills in maths, English and ICT• Personal Learning and Thinking Skills• Knowledge of Employment Rights and Responsibilities

Entry requirements

If you do not have A-C Grades in GCSE English, Maths and ICT we will support you to achieve Functional Skills during your Apprenticeship.

How to apply

If you want to apply for this course, you will need to contact Key Training Ltd directly.

Last updated date: 20 October 2015
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Key information

  • Start date: Throughout the year
  • Duration: 1 Year
  • Course code: APA45
  • Web url:
  • Number of planned places: 1000

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