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Retail Skills Level 2 Diploma at Poultec Training

Course description


Strong competition, changes in consumer lifestyles and extended opening hours are all helping to change the face of retailing. To be able to provide the very highest standards of service requires staff who have been trained and developed to meet those standards.

Who is it For?

Aimed at those working in retail and a customer focused environment, the Retail Skills qualifications enable you to demonstrate your competency across a range of units, covering displaying stock, processing payments, resolving customer service problems and working effectively in a retail team.

Which Level?

Level 2 is designed for sales advisors, general assistants or similar staff, while level 3 is suitable for section/department managers, team leaders and supervisors.


Course content

Level 2 Diploma in Retail Skills

This qualification is ideal for new entrants or those with some knowledge and basic skills in the retail industry – probably from a role where you work under supervision. You want to increase your skills and take on more responsibility. The Level 2 Diploma in Retail Skills is tailor specifically to the section that you work within.

A member of Poultec’s highly-skilled and experienced retail team will visit you in your work place on a monthly basis, to assist you in developing an e-portfolio of evidence, to demonstrate knowledge and competence in the retail sector.


How to apply

If you want to apply for this course, you will need to contact Poultec Training directly.

Last updated date: 11 August 2015
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