Accessibility links

IT Users Apprenticeships at Grŵp Llandrillo Menai

Course description

This framework provides the apprentice with the competence, skills and knowledge to work effectively and efficiently with IT systems, communications and productivity tools and applications in a range of job roles and industry sectors.   The Level 2 Apprenticeship in IT User may be working in a wide range of industries, including typical job roles as

  • Personal assistant, Office support
  • Application helpdesk support
  • Website design/technician
  • Publishing or multimedia assistant
  • Sales and Marketing executive
  • Teaching assistant or school administrator.

The level 3 Apprentice will be prepared for job roles requiring in-depth knowledge and competence in the use of particular systems and software, as well as wide-ranging transferable skills and the ability to develop and test solutions to improve workplace productivity through the use of IT.

Course content

A majority of training is provided in the workplace, however the college will require all learner to attend college based sessions to complete theory tasks and tests.

Entry requirements

All apprentices must have an employer who can cover the NVQ criteria. No formal qualifications are required but experience in IT is desirable.


An apprenticeship is assessed as follows:

  • Completion of a portfolio of evidence
  • Work based observations
  • Theory based tasks and tests

Future opportunities

You can progress from: 

Foundation Apprenticeship Level 2 to an Apprenticeship Level 3.

Further information

Work-Based Learning

Level 2 and 3

How to apply

If you want to apply for this course, you will need to contact Grŵp Llandrillo Menai directly.

Last updated date: 06 October 2016

Key information