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Customer Service QCF BTEC Level 2 Diploma at Taylor made training (NW) LTD

Course description

The Customer Service Apprenticeship is ideal for individuals looking to gain employment through practical working experience whilst studying for a nationally recognised qualification. This course will provide you with the opportunity to develop and refine your customer skills for use in a variety of working environments, it will ensure that you have the skills to tackle customer issues with confidence and be commercially aware of the importance of delivering a positive customer experience.


The course includes a combination of mandatory units, which cover essential skills required within a customer service sector, and a variety of optional units which are selected with the employer and focus on specific aspects within the individual job role.

How to apply

If you want to apply for this course, you will need to contact Taylor made training (NW) LTD directly.

Last updated date: 14 December 2016

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