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Customer Service Apprenticeship Level 2/3 at Deere Apprenticeships LTD

Course description

A business leader doesn’t need quotes like these to understand good customer service makes a company, poor customer service will break it. Business today understands customer service is not a department, it’s the responsibility of an entire workforce.

Customer Service courses provided by Deere Apprenticeships will deliver crucial improvements. Courses tailored to meet your specific needs, and delivered on your premises.

The courses can be applied to customer engagement, customer service problems or internal service roles. The course will support roles if their customers are seen face to face, over the telephone or web.

Deere Apprenticeships is an approved provider of Apprenticeship programmes with access to Government funding to reduce or fully fund the delivery of these courses.

Course content

Key Modules
- effective customer service communication
- deal with customer queries
- give customers a positive impression
- deliver effective & reliable customer service

How to apply

If you want to apply for this course, you will need to contact Deere Apprenticeships LTD directly.

Last updated date: 22 November 2016

Key information