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Travel BTEC Diploma Level 2 at Croydon College

Course description

This course is full-time and lasts for one year during which you will build up a portfolio of coursework along with some external assessments. You will learn about the UK Travel and Tourism sector and Business Environments in order to prepare you for progression to higher level courses or work in the sector.

The course includes a wide range of activities which include role plays, presentations, and practical sessions which lend themselves to real life projects such as customer services within the travel industry. 

Examples of the topics you will study include:

  • The UK travel and tourism sector

  • Understanding customer service in travel and tourism

  • Understanding the nature and effects of world travel

  • Exploring marketing in travel and tourism

  • Preparing for employment in travel and tourism

  • Exploring airports and airlines

  • Exploring UK travel agency operations

  • Overseas holiday operations

  • Introduction to cruise operations

We have fantastic, state of the art resources! You will be taught in well-equipped classrooms, with interactive whiteboards and the latest technology, including class ipads and our virtual learning environment.

We also have a very well equipped library and learning resource centre with plenty of computers for independent study and amazing library facilities.

Good English and maths skills are essential for success in studying and for future employment prospects and so Croydon College ensures that these skills are developed in all learning opportunities.

It’s also important to have good English and maths qualifications and so all students will study English and maths and work towards an appropriate level and type of qualification including GCSE. This will be part of all 16-18 year old students’ Study Programme alongside their main vocational or academic qualification and will be discussed with students at interview.

Course content

A key distinguishing feature of Croydon College is our links with employers and the ways in which we bring this into your learning.

During this course you will have access to a rich variety of work and employer engagement with trips and guest speakers.

In previous years students have visited attractions such as Chessington World of Adventures, Thorpe Park, Emirates Aviation Experience, London Dungeons and The London Bridge Experience.

In addition to this, there is the opportunity for students to attend various industry related exhibitions and conferences such as the World Travel Market, the Outdoor Adventure Travel show. Guest speakers have included staff from Gatwick Airport and Cabin Crew from Easyjet.

All the staff who teach you engage in commercial upskilling every year with external companies which keep their skills up to date and ensures their teaching is current.

The College also has a large student common room with pool tables, electronic games consoles and plenty of space to socialise in between classes.

Entry requirements

A minimum of 4 GCSEs at grade D-G, one being English or maths, or a Level 1 related qualification.

English and maths assessed at Entry Level 3 or above.


Assessments are primarily portfolio based, with a couple of externally assessed modules.   

Future opportunities

This course provides thorough preparation for the next stage of your career to enable you to progress with confidence to either further study or employment with training.

Successful completion will enable you to progress onto the next level of a selection of programmes like IT, Travel, Media, and Business and subsequently move on into University.

Alternatively, you may prefer to use your qualification to go straight into employment and work in the retail, admin or travel sector or move into apprenticeships. The skills you will have developed will open up a wide range of opportunities at a junior level.

Students have, in the past, gone into areas of work such as trainee holiday reps and travel advisers.

How to apply

If you want to apply for this course, you will need to contact Croydon College directly.

Last updated date: 07 March 2016
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Contact details

    • Contact name:
    • Course Information Centre
    • Contact telephone number:
    • 020 8760 5914
    • Email address:


  • More information
    • We are:

      • a 2-minute walk from East Croydon rail station;
      • a 10-minute walk from West Croydon rail station and bus terminus;
      • accessible via over 25 bus routes and 3 tram routes
      • accessible by bicycle via the many cycle routes which also lead into Croydon centre.
      • 19 minutes from Gatwick Airport