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Apprenticeship in Hospitality Services Level 2 at Westminster Kingsway College

Course description

This is a 12 month practical training course for people who are working in the hospitality sector in a combined role of front and back of house e.g. dealing with customers, handling money and carrying out basic preparation and cooking activities. For example, Catering Assistant, Porter, Room Attendant, Room Service, Reception etc.  The training programme also develops the associated knowledge and understanding needed to carry out these practical skills in a restaurant and kitchen environment. It is a combination of on-the-job assessment with off-the-job support, teaching and learning.
The course is made up of a series of practical and theory based units, which may include the following depending on which department you work in:
• Dealing with customers
• Cash handling
• Teamwork
• Health & Safety
• Food hygiene
• Communication & use of number in the workplace
•  Basic food preparation and cookery e.g. sandwiches, salads, vegetables
• Service styles
• Setting up for service on a counter

Entry requirements

Either working already or looking for paid employment in a professional kitchen or Hospitality environment. Good understanding of English is essential.


Assessment is by means of practical observation plus questioning to cover the underpinning knowledge aspects. You will maintain an extensive portfolio to demonstrate your competence both in the workplace and at college. You will also be required to show evidence of your organisation’s health and safety and hygiene procedures.

Future opportunities

Progression within your employment to further your experience and knowledge. Apprentices begin with the Level 2 Apprenticeships with the opportunity of progressing to Level 3 in Hospitality and then into management training. You could also progress onto further study at Level 4 with the day release Foundation Degree in Culinary Arts or Hospitality Management or the Institute of Hospitality Management Diploma.

Further information

'To find out more about this qualification, contact us, ask your Connexions Personal Adviser or school/college careers staff.

How to apply

If you want to apply for this course, you will need to contact Westminster Kingsway College directly.

Last updated date: 06 March 2017
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