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Retail Skills (Management) Level 3 Certificate/Diploma at Forster Community College

Course description

This qualification is for candidates who want to develop their skills further within the Retail Sector and want to move into management roles. Learners should be working in the retail industry, and been doing do for some time, they should have experience across the sector and have involvement in supervising others or managing resources.

The purpose of this qualification is to enable you to demonstrate through work based assessments how well you carry out daily work activities and your knowledge of retail related topics.

Course content

The course covers: Managing staff,staff schedules and the working team Managing and maintaining stock inventories in a retail environment Organise and deliver reliable Customer Service.

Entry requirements

You will need good Literacy, Numeracy and ICT skills to undertake this course.There are no specific entry qualifications but you must aim purposefully to be employed in a retail outlet.


This course is portfolio based which includes knowledge and competence based evidence.

How to apply

If you want to apply for this course, you will need to contact Forster Community College directly.

Last updated date: 07 July 2015
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Key information

  • Start date: Next September
  • Duration: 1 Year