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Apprenticeship in Sales and Telesales at Kingston College

Course description

This Apprenticeship framework is designed to meet the needs of employers and to provide a vocational pathway into the sales and telesales service profession. The areas covered range from generating and qualifying sales leads building rapport with customers to negotiating and closing sales. Apprentices learn on the job practical skills, working in the business four days and attending College one day each week. The duration of the course is up to 18 months.

This sales and telesales Apprenticeship framework is designed to provide apprentices with the knowledge, skills and understanding they require to perform their job role and to support their future progression within the sector.

Course content

A range of units that may include:-

  • Understand techniques and processes for effective selling
  • Understanding business awareness in sales
  • Principles of presentations and demonstrations in sales
  • Processing payments for purchases in a retail environment

For full course leaflet information please go to our website


Entry requirements

Level 1 in English and Mathematics or equivalent. A successful interview and satisfactory reference is also required.


Assessment is continuous both in College and the work place.

Financial information

Future opportunities

Employment or an Advanced Apprenticeship at Level 3.

Further information

For more information please contact our Admissions Team on 020 8268 3073 or email


How to apply

If you want to apply for this course, you will need to contact Kingston College directly.

Last updated date: 05 October 2017
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Contact details


  • More information
    • The site at Kingston Hall Road is the College's main site and houses the Student Registry and Welfare departments as well as Deli KC and the ACT Theatre.  The Arena Sports facility and Arena Hair and Beauty are both attached to this building, which also houses the central administration facility for the College.