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Travel and Tourism Extended Diploma Level 3 at West Lancashire College

Course description

This Level 3 course has been designed to provide you with a specialist work-related qualification in a range of sectors. The units have been developed to provide preparation for employment.

This course is an ideal qualification for those students who want a broad background in Travel and Tourism and are thinking of working in this expanding industry. Students will be encouraged to understand the importance of marketing and customer service in the travel and tourism industry. They will improve their knowledge of the major European and long-haul destinations for UK tourists and they will be given the opportunity to learn about the impact of tourism development and prepare for employment within the industry.

Successful students tend to:

  • be self-confident, with a pleasant, cheerful and outgoing nature
  • have excellent communication skills
  • be smart and well-groomed
  • be in good health, with energy and stamina
  • have a genuine interest in working with a range of people in a service role.

Course content

Throughout the course you will develop a range of skills and techniques, personal qualities and attitudes essential for successful performance in working life. You will cover a variety of modules such as:

  • The Travel and Tourism Industry.
  • The Business of Travel and Tourism.
  • Marketing Travel and Tourism Products Services.
  • Tourist Destinations.
  • Customer Services in Travel and Tourism.

You will also be given the opportunity to gain additional qualifications such as:

  • Air Cabin Crew Course
  • Overseas Representative
  • Event Planning
  • Tourism functional skills - English, maths, ICT.

Learners will undertake a period of work experience appropriate to your course as part of the programme of study.

Maths and English will be part of your programme of study and you will study qualifications in Maths and English, appropriate to your level of ability, alongside your chosen course.

Entry requirements

A minimum of 4 GCSEs at Grade C or above (preferably including English and/or maths); or a First Diploma in a related subject at merit level or equivalent qualifications.

Candidates will be interviewed to assess their suitability for the course. We are interested in your enthusiasm and commitment to succeed.

West Lancashire College will also accept credits previously gained through the Qualifications and Credit Framework (QCF).


Assessment will be by:

  • practical assignment
  • written assignments
  • home study
  • assessments

Future opportunities

On completion of the Extended Diploma Level 3, students could progress onto a Foundation Degree in Tourism and Hospitality Management (FdA) at West Lancashire College or onto a relevant degree at a Higher Education institute.

Potential careers include: Travel Consultant, Tour Operator, Overseas Representatives, Cabin Crew, Tourist Information Assistant, Hotel Management or Event Manager.

How to apply

If you want to apply for this course, you will need to contact West Lancashire College directly.

Last updated date: 17 June 2016
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