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ILM Diploma in Leadership and Management Level 3 at 5 E Ltd.

Course description

The ILM Diploma in Leadership and Management Level 3 is ideal if you are have management responsibilities but no formal training, and are serious about developing your abilities. It’s particularly suited to practising team leaders seeking to move up to the next level of management, and managers who need to lead people though organisational change, budget cuts or other pressures.

Results for you

  • Gain a range of key management skills
  • Put new skills into practice in your own role
  • Build your leadership capabilities
  • Motivate and engage teams, manage relationships confidently
  • Develop your leadership skills using your own knowledge, values and motivations.

Impact for your employer

  • Effective and confident first-line managers
  • Better relationships and communication in teams
  • Measurable results: workplace-based assessment ensures new skills are effectively transferred to your business
  • A broad range of optional units – qualification can be tailored to your organisation’s learning and development needs.

Course content

Understanding customer service standards and requirements      Understanding quality management in the workplace      Understanding health and safety in the workplace      Understanding how to manage remote workers      Understanding good practice in workplace coaching      Solving problems and making decisions      Understanding discipline in the workplace     Understanding negotiation and networking in the workplace      Giving briefings and making presentations      Understanding organising and delegating in the workplace      Understand the organisation and its context      Planning change in the workplace      Understanding workplace information systems      Understanding incident management and disaster recovery in the workplace     Understanding leadership      Understanding performance management      Understanding support services operations in an organisation      Understanding procurement and supplier management in the workplace      Understanding innovation and change in an organisation      Planning and allocating work      Understanding recruitment and selection of new staff in the workplac      Understand how to lead effective meetings      Understanding marketing for managers    

 Understanding security measures in the workplace


Developing yourself and others      Understanding costs and budgets in an organisation      Understanding sustainability and environmental issues in an organisation      Writing for business      Understanding the induction of new staff in the workplace      Understand how to establish an effective team      Understanding conflict management in the workplace      Understanding how to manage the efficient use of materials and equipment      Understanding and developing relationships in the workplace      Contributing to innovation and creativity in the workplace      Understanding training and coaching in the workplace      Managing workplace projects      Understanding good practice in workplace mentoring      Understanding how to motivate to improve performance      Understanding stress management in the workplace      Understanding the communication process in the workplace      Understand how to manage contracts and contractors in the workplace      Leading and motivating a team effectively     Developing own leadership capability using action learning


How to apply

If you want to apply for this course, you will need to contact 5 E Ltd. directly.

Last updated date: 04 August 2015
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