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Hospitality Level 2 Apprenticeship at Kendal College

Course description

The Hospitality Apprenticeship is a 12-18 month programme. 

The Apprenticeship has a variety of routes for people working within the Hospitality Industry. The Apprentice Framework includes the Level 2 Diploma in Professional Cookery, Food and Beverage Service, Housekeeping, Hospitality Services or Front of Office which are competency based qualification. The Diploma has a variety of mandatory units including Health, Safety and Security, Effective Working Relationships, Food Safety, and Customer Care. The learner then chooses from a selection of optional units relevant to their chosen route and workplace. 

The Framework also includes a Technical Certificate which is the Level 2 Certificate in Hospitality Practices and Principles.

Part three of the framework includes Functional Skills in English and Maths are also part of the framework . (Previous qualification in English and Maths can form exemptions for the function skills).

Course content

Skills and knowledge will be delivered in the following areas:

  • Health Safety and Security
  • Effective working Relationship
  • Customer Service

Specific skills will also be developed in your chosen route:

  • Professional Cookery
  • Food and Beverage Service
  • Front of House
  • Housekeeping
  • Hospitality Services

Entry requirements

It is recommended that you have an English and Maths GCSE.

You must be employed for a minimum of 30 hours a week in the professional area that your Apprenticeship is in. Looking for Employment? See below for what to do next…

- Email for more information.

- Register your details with the National Apprenticeship Matching Service (NAS) and search online for vacancies at

- Check the College’s website page regularly (sometimes employers only want to recruit locally and so they advertise on our website and not the NAS website):

- Make sure your CV is up to date and is relevant to the job industry you are applying to.


The main Diploma is a competency based qualification. The candidate will build a portfolio to prove competency and will be assessed in the workplace using a variety of different methods; direct observation, question/answers, projects, witness statements, candidate narratives.

The Technical Certificate will be assessed by multiple choice tests.

The Functional Skills in English will be assessed by two written exams and two oral exams, finally the Maths will be assessed by an exam.

As part of the apprenticeship framework, reviews are completed every 12 weeks by the assessor where progress is discussed by the apprentice, assessor and employer. 

Future opportunities

Recognised qualification for your CV.

Enhance skills and knowledge which could lead to a Supervisory position. 

This could then lead onto the first stage in a career within the Hospitality Industry.

How to apply

If you want to apply for this course, you will need to contact Kendal College directly.

Last updated date: 21 April 2016
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Key information


  • More information
    • The majority of our courses are based at our main site. The College completed a £12.9 million new build project in 2008, which includes reception, conference and seminar suites, hairdressing salons and 250-seat cafe with external balcony. The site also features the stunning Construction and Heritage Centre, which features cutting edge facilities for carpentry and joinery, brickwork, plumbing and electrical installation.

      In October 2010 the College opened the South Lakeland Design Engineering Centre, which has brought engineering back to Kendal College. The Centre, designed in conjunction with local engineering firms including Gilbert Gilkes & Gordon Limited, features state of the art computer numerical control (CNC) machinery, including a 3D printer, which prints out solid models directly from CAD Drawings. The college is currently building a new, purpose-built engineering centre which will open in September 2014 and provide new courses in medical science, engineering and sustainable energy.