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Customer Service Apprenticeship Level 2 at Blue Sky Assessing and Consultancy LTD

Course description

Intermediate Apprenticeship, if you are already working for a company or we will help find a placement for you, you’ll be involved in assistant roles providing support to customers and your team. You will develop your communication skills; learn about customer expectations and delivery of customer service.

Course content

As part of the intermediate Apprenticeship you can expect to work towards and achieve the following qualifications:
Level 2 NVQ Certificate in Customer Service
Level 2 Certificate in Customer Service
Employers Rights and Responsibilities Workbook
Level 1 Functional Skills – English & Maths

Future opportunities

Once you’ve completed the Apprenticeship you’ll be able to provide a greater customer experience with customers in any industry. Also progress to the Advanced Apprenticeship Customer Service Level 3.

How to apply

If you want to apply for this course, you will need to contact Blue Sky Assessing and Consultancy LTD directly.

Last updated date: 21 November 2016

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