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Travel and Tourism Diploma - Level 2 at Crawley College

Course description

You’ll learn the essential workings of the travel industry, from how rates are calculated and tickets are issued, to how travel agents offer great service to their customers. You’ll consider specialist needs of business travellers and get to know the responsibilities of a resort representative.

Unique to us, you’ll also study the Thai Airways IATA Level 1 qualification which is recognised worldwide.

The units covered in this course are;

  • Interpersonal Skill
  • Worldwide Destinations
  • Resort Representatives
  • Air Fares and Tickets (IATA Level 1)
  • Tour Operations
  • Business Travel Planning
  • Global Distribution Systems (Galileo)
  • Principles of Customer Service
  • Meet and Greet

You will be required to wear a uniform at all times and participate at Open Evenings and other functions.

Some trips may be organised throughout the programme and it will be expected that you will meet these additional costs, payable at enrolment.

Every learner at Central Sussex College who is under 19 will undertake a personal Study Programme designed to develop them academically, practically and personally. Study Programmes contain 3 essential elements:


  • Subject Course – Vocational or chosen Academic subject, usually studied for 12 – 16 hours a week.
  • English and Maths – Every learner will work towards Level 2 English and Maths (C grade equivalent). Learners who have achieved a Grade C will extend their English and Maths.
  • 3E – Our own brand of specific entrepreneurship, enterprise and employability training.


You will have specific time in your timetable for each of the three elements above and you will be expected to attend all elements throughout the year.  Study programmes are designed to help you meet your maximum potential and progress to the next level of study of into work. 

Entry requirements

You will need a minimum of four GCSEs at grade D, including English or Maths.

Financial information

16-18 year olds will not have to pay tuition fees, awarding body registration or exam fees. However they are required to pay for other third party costs, such as books, equipment and educational trips/visits.

Students aged over 19 on the start date of their studies, have to pay tuition fees. In addition they are expected to pay awarding body registration and exam fees, other third party costs, such as books, equipment and educational trips/visits.

Some students may be eligible for a fee concession, although in most cases some element of the fees will have to be paid.

Please note: Other costs (books, uniforms, trips, materials etc) will be £200.00. You may be entitled to a reduction if you are eligible for financial support. For more information on this and other financial support options please contact Admissions on 01293 442201/205/206 or 453474 (Haywards Heath 01444 446848) or visit the website Why Choose Us section for more information.

Future opportunities

Students who successfully complete this course will have the opportunity to progress to Level 3 Diploma in Travel and Tourism or enter straight into employment in the following areas:-

  • Airports
  • Hotels
  • Tour operators
  • Travel agents

How to apply

You can apply for this course through UCAS Progress. Add this course to your favourites so you can start making an application.

Last updated date: 09 March 2016
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