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Public Services Level 2 Diploma at New College Durham

Course description

This course leads to the award of the BTEC Level 2 Diploma in Public Services.  This qualification will prepare you for a career within some Uniformed and Public Service organisations and/or further education opportunities.

The aims of the programme are to:

  • Provide an educational foundation for a range of careers in the Uniformed and Public Services
  • Provide specialised studies directly relevant to individual vocations and professions within the Uniformed and Public Services in which individuals are currently working or intend to seek employment
  • Enable you to make an immediate contribution in employment
  • Provide flexibility, knowledge, skills and motivation as a basis for future studies and career development
  • Develop your ability in a Uniformed or Public Service environment through effective use of the knowledge and skills gained in different parts of the programme
  • Develop a range of skills and techniques, personal qualities and attitudes essential for successful performance in working life.

Course content

A BTEC Level 2 Diploma in Public Services comprises of 7 units:

Core Units: • 

  • Public Service Skills •
  • Career Planning for the Public Services
  • Improving Health and Fitness for Entry to the Uniformed Public Services• 

Optional Units: • 

  • Adventurous Activities & Teamwork • 
  • Driving & the Public Services
  • Land Navigation by Map and Compass• 
  • Employment in the Uniformed Services

In addition, the course includes the development and assessment of skills in: • 

  • Communication •
  • Working with others
  • Leadership/decision making

Other qualifications on the course may include: 

  • First Aid

A variety of assessment methods are used, including assignments, time-constrained assignments, presentations, case studies and observation of performance.

Entry requirements

The course is designed primarily for those who plan to enter employment and who have reached the minimum age of 16 years.  BTEC Level 2 qualifications have been designed on the assumption that they are available, without artificial barriers, which restrict access and progression to everyone who can achieve the required standard.  However, individuals who enter with at least one of the following criteria are likely to benefit more readily from the programme: • A standard of literacy and numeracy supported by a general education equivalent to 4 GCSEs at grades D; (ideally English and Maths but not essential). • A foundation GNVQ.

Future opportunities

New College Durham has a long tradition of BTEC Level 2 students progressing to BTEC Level 3 Diploma and GNVQ Advanced/AVCE Awards and then onto higher education and degree programmes.  It is likely that some students will take this route from the BTEC Level 2 qualification in Public Services.  The usual progression route would be to a Level 3 Diploma or equivalent qualification.

Related careers
Chief executive or senior official This unit group includes those who head large enterprises and organisations. They plan, direct and co-ordinate, with directors and managers, the resources necessary for the various functions and specialist activities of these enterprises and organisations. The chief executives of hospitals will be classified in this unit group. Senior officials in national government direct the operations of government departments. Senior officials in local government participate in the implementation of local government policies and ensure that legal, statutory and other provisions concerning the running of a local authority are observed. Senior officials of special interest organisations ensure that legal, statutory and other regulations concerning the running of trade associations, employers’ associations, learned societies, trades unions, charitable organisations and similar bodies are observed. Chief executives and senior officials also act as representatives of the organisations concerned for the purposes of high level consultation and negotiation.
Prison service officer (below principal officer) Prison service officers (below Principal Officer) direct, co-ordinate and participate in guarding inmates and maintaining discipline in prisons and other detention centres.
Fire service officer (watch manager or below) Workers in this unit group co-ordinate and participate in fire fighting activities, provide emergency services in the event of accidents or bomb alerts, and advise on fire prevention.
Police officer (sergeant or below) Police officers (Sergeant and below) co-ordinate and undertake the investigation of crimes, patrol public areas, arrest offenders and suspects and enforce law and order. Officers of the British Transport Police operate within the specialised police service for the railway network across Britain.
NCO or other ranks Those holding jobs in this unit group are full-time members of the armed forces of the UK, the Commonwealth and other foreign countries and perform military duties for which there is no civilian equivalent.
Business, research or administrative professional n.e.c. Workers in this unit group advise on the formulation and implementation of policy in the public and private sectors, develop and implement substantial business, statistical and administrative systems, and perform a variety of functions not elsewhere classified in MINOR GROUP 242: Business, research and administrative professionals.


How to apply

If you want to apply for this course, you will need to contact New College Durham directly.

Last updated date: 21 April 2016

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