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City & Guilds Level 3 Diploma in Customer Service at 5 E Ltd.

Course description

The Level 3 Diploma in Customer Service is for candidates who will be delivering and managing service and will be accountable in the area of practice. Candidates will be working without direct supervisions or on their own, such as in a commercial customer service environment

Course content

Organise and deliver customer service       Understand the customer service environment       Understand customers and customer retention       Principles of business       Manage personal and professional development       Resolve customers’ problems      


How to apply

If you want to apply for this course, you will need to contact 5 E Ltd. directly.

Last updated date: 04 August 2015
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