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Hospitality And Catering Principles (F&B Service) C&G Level 2 Certificate at Alert Training UK Limited

Course description

This is a technical certificate which forms part of the intermediate apprenticeship in Food & Beverage Service and is also achievable as a standalone qualification. Testing of knowledge is via an online multiple choice assessment.

To achieve the full qualification candidates must attain a minimum of 16 credits in total.

This comprises of:

  • All of the mandatory units (8 credits)
  • A minimum of 1 credits from Section A
  • A minimum of 1 credits from Section B
  • The remaining credits can come from either Section A, B or C

Course content


  • Maintain a safe, hygienic and secure working environment (2 credits)
  • Effective teamwork (2 credits)
  • Giving customers a positive (2 credits)
  • Food safety in catering (1 credits)
  • Principles of customer service in Hospitality, leisure, travel and tourism (1 credit)


  • Principles of providing a counter and take way service (1 credit)
  • Serve food at table (1 credit)
  • Principles of providing silver service (1 credit)
  • Principles of providing a buffet and cavery service (1 credit)


  • Principles of preparing and serving cocktails (1 credit)
  • Principles of preparing and serving wine (2 credit)
  • Principles of preparing and serving dispensed and instant hot drinks (1 credit)
  • Principles of preparing and serving hot drinks using specialist equipment (2 credit)
  • Service of alcoholic and non-alcoholic drinks (1 credit)


  • Preparation and clearing of service areas (3 credits)
  • Principles of preparing and clearing areas for table service (2 credits)
  • Principles of maintaining cellars and kegs (2 credits)
  • Principles of cleaning drinks dispense lines (2 credits)
  • Principles of receiving storing and issuing drinks stock (1 credit)
  • Principles of preparing and clearing bar areas (2 credits)
  • Principles of promoting additional services or products to customers (2 credits)
  • Dealing with payments (1 credit)
  • Principles of maintaining customer service through effective handover (2 credits)
  • Principles of resolving customer service problems (2 credits)

How to apply

If you want to apply for this course, you will need to contact Alert Training UK Limited directly.

Last updated date: 10 November 2016

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