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Level 2 Certificate in Retail Knowledge at HTP Training

Course description

To gain the full qualification candidates are required to complete the five mandatory units:

Unit 1 - Merchandise Handling, Storage and Display

  • Receiving goods
  • Stock storage
  • Maintaining stock levels

Unit 2 - Service Selling and Product Knowledge

  • Help Customers
  • Resolve Problems
  • Process Payments

Unit 3 - Personal Effectiveness and Team Work

  • Working in a team
  • Improving own learning

Unit 4 - Risk Awareness, Health and Safety and Legislation

  • Health and Safety at Work Act 1974
  • Sale of Goods and Services Act
  • Trade Descriptions Act
  • Data Protection

Unit 5 - Employment Rights and Responsibilities

  • Employment Legislation
  • Contracts of employment
  • Other employment rights
  • Discrimination

Entry requirements

Undertaking Level 2 NVQ in Retail

How to apply

If you want to apply for this course, you will need to contact HTP Training directly.

Last updated date: 29 August 2014
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Key information

  • Start date: Next September
  • Duration: 1-2 Years