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IT Professional Competence Level 2 Diploma at QUEST

Course description

Apprenticeships are aimed at school and college leavers and lead to an NVQ Level 2 IT User or an NVQ Level 2 IT Practitioner and key skills. This Apprenticeship covers work in a broad range of digital technologies that help us use and share information, such as mobile phones, computers, broadband provision, and satellite communications. IT and telecoms jobs are no longer just about the technology. All jobs now require you to have good people skills as well as the technical skills you'll gain during your Apprenticeship. Apprentices have the choice of focusing on either telecoms or IT. Telecoms covers broadband, mobile phones and satellite communications. It's a fast-moving sector, so apprentices should have a keen interest in new technology. Telecoms apprentices will learn things like customer care, system security, managing software development, and basic IT applications. The IT industry develops computer solutions that help businesses and individuals become more successful in their work. IT professionals serve customers in all types of business. They could be developing software or websites, helping companies set up new systems, or training people to use their IT facilities. IT apprentices will study software installation, communication skills and technical fault diagnosis, and gain an IT qualification from a recognised group such as Microsoft or CompTIA. The industry is looking for 142,000 new workers over the next three years, so the career prospects are excellent.

Entry requirements

No specific entry requirements. Must have a good level of literacy and numeracy.

Future opportunities

This is a nationally recognised qualification and could lead to an Advanced Apprenticeship in IT Professional

Further information

To find out more about this qualification, contact us, ask your Connexions Personal Adviser or school/college careers staff.

How to apply

If you want to apply for this course, you will need to contact QUEST directly.

Last updated date: 20 May 2014
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