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Intermediate Apprenticeship in Customer Service at South & City College Birmingham

Course description

The Level 2 Diploma in Customer Service apprenticeship covers a wide range of customer service areas from communicating effectively with customers, resolving problems, promoting products and services and keeping records.

Entry requirements

There are no formal entry requirements for this qualification.

Financial information

STANDARD_FEES: £ 800.00
24+ LOAN FEES: £ TBA
INTERNATIONAL_FEES: £ TBA
. Our course fees vary depending on your circumstances.For full fee information do not hesitateto call us on 0800 111 6311

Future opportunities

Qualification Progression:- NVQ 3 Diploma in Customer Service- Advanced Apprenticeship in Customer ServicePossible Career Progression Routes:- Customer Service Trainee- Customer Service Assistant- Receptionist

Further information

Please contact our admissions team on 0800 111 6311 or email hello@southandcity.com. You can also visit our website www.sccb.ac.uk and apply online.

How to apply

If you want to apply for this course, you will need to contact South & City College Birmingham directly.

Last updated date: 19 September 2017
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Key information

  • Start date: Throughout the year
  • Duration: 12 months
  • Course code: 1638/17TR12MA
  • Web url: http://www.sccb.ac.uk

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