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Customer Service Apprenticeship Level 3 at West Berkshire Council

Course description

As an Apprentice you’ll be employed and paid by the company you work for. You’ll spend one day a week with WBTC or with one of our network of partner Colleges learning extra skills, however some Apprenticeships are delivered entirely in the workplace.

Almost all of our courses lead to nationally recognised qualifications. Employers value qualifications because they show that you are willing to learn and develop yourself. Apprenticeships are valued because they are work-based and help an employer understand your level of skill.

Course content

Theory - the technical aspects of your job

Competence - the practical aspects of your job

English and Maths - the foundation of any job or career (if you have good GSCE’s you may be exempt from these)   

How to apply

If you want to apply for this course, you will need to contact West Berkshire Council directly.

Last updated date: 25 September 2015

Key information