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Skills Pathway: Retail Entry level at Harington Scheme

Course description

Skills Pathway: Retail
The Retail Pathway would be right for you if you are ready to try out working in a shop. The course will help you learn and practise the skills that retail employers are looking for such as: communication, helping customers, working safely and following instructions. Retail learners have a work experience placement and some of the assessments are done in the workplace. If you aren't ready for work experience the elements of the Choices pathway will help you to gain skills and confidence while you learn the basics of retail.

Course content

This is a very practical course, where learners learn skills needed for working in a shop. There is a strong focus on customer service skills and team working. Learners plan and run an enterprise priject as part of their course. As well as having the opportunity to run the Harington fresh produce stall, learners also go out on work experience.

All learners work towards developing their employabilty skills gaining both preparation for work units and personal and social development units.

Qualifications on offer:

  • City and Guilds Skills for Working Life Entry level
  • OCN Progression - Entry 3 - Level 1
  • OCN Independent Living Skills Entry level 
  • OCN Using Employability Skills Entry level
  • Functional Skills English - Entry 1 - Level 2
  • Functional Skills Maths - Entry 1 - Level 2
  • Functional Skills ICT - Entry 2 - Level 2

In 2012/13 96% of learners achieved one of more qualifications as part of their Study Programme.

Entry requirements

Applicants should be interested in learning more about Retail, but they do not need any special entry qualifications. Applicants usually complete a course taster as part of their application, so that they can experience the course and find out first hand what Harington has to offer, whilst the staff team look at what skills the applicant already has and what they would need to work on if they were to join a course at Harington.

You need to be aged 16 - 18, or up to 24 years if you had extra help because of your learning difficulties/disability at school. You should be looking for a course at level one or below, and not yet ready to access level two courses.



Learners build up a portfolio of work as the course progresses, which will have lots of evidence of their work. It might have photographs of their work, statements from people who have seen them working describing what they saw, checklists from qualified staff describing what happened when the learner showed them how to do a task and other sorts of evidence.

The course is assessed by the examiner looking at the portfolio, rather than by a formal exam.

Financial information

Courses are free of charge for eligible learners. Learners meeting certain eligibility criteria can apply for a bursary and/or free meals.

Future opportunities

Learners are encouraged to do work experience and develop their employability skills whilst at Harington.

The Progression Team provide Aftercare to leavers, helping to make sure that they make a smooth transition from Harington.

In 2012/13 78% of learners leaving Harington moved on to paid work or further learning and 

Further information

For further information call mandy or Michelle on 0208 341 3657 or visit the

How to apply

If you want to apply for this course, you will need to contact Harington Scheme directly.

Last updated date: 29 October 2014
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    • Harington has 1.8 acres of very attractive green space, the classrooms have garden views and make a lovely setting for learning.  There are fixed computers in the IT suite as well as laptops that can be used within any of the classrooms as appropriate.  Horticulture learners often use the greenhouse or one of the pollytunnels as a learning space, along with the vegetables plots, flower beds, walled garden and wild life area with ponds.  Retail learners have lots of options when planning their enterprise projects, and can use the Harington Produce Stall to develop their skills alongside their work experience placements.  Harington has excellent links with employers, who offer learners work experience placements to help develop the skills employers are looking for, with regular reviews to make sure that everyone gets lots of feedback.  The Job Coach support in the workplace gives all learners the opportunity to become confident in their placement.