Intermediate Apprenticeship in Hospitality – Food and Beverage Service at Norfolk Training Services
At Level 2, the Diploma in Hospitality aims to build on or recognise good practice in hospitality to support technical expertise in any job role, acknowledging the importance of effective communication and service delivery. These qualifications cover a good grounding and meet the needs of candidates who work or want to work in the hospitality industry.
- Waiter or Silver Service Waiter - Taking food and drink orders, maintaining a high standard of customer care and taking opportunities to maximise sales in a discreet manner, ensure that tables are cleaned quickly and efficiently, preparing and checking bills and receiving payment
- Bar/Cellarperson - Help set up the bar area, stock the shelves and refrigerators, prepare garnishes, serve snacks and a wide range of alcoholic/non-alcoholic drinks, take payment, clear tables, washing glasses, and clear up after service.
Once on programme with NTS, an assessor will be assigned to each learner. The assessor will carry out an induction to the course and pre arrange visits for approximately every 4 to 6 weeks, on these visits the assessor will assess learners carrying out practical tasks that they would complete in their day to day job role, the assessor will also assess knowledge reports and case studies that learners have completed and carry out discussions, questions and witness testimonies, they will also set targets for the next meeting.
How to apply
If you want to apply for this course, you will need to contact Norfolk Training Services directly.